Our 5 tips to stay safe from bad payers
1: Get all relevant information about the customer and the scope of the job in writing
A big part of a successful credit assessment - and any subsequent debt collection - is that you have all relevant information about your customer; full name, address, phone number and not least the scope of the task and agreed price.
It may sound basic to many, but nevertheless, many companies, especially smaller ones, often find it difficult to record and document the relevant information on the customer - and the scope of the task. In short, you're simply too busy getting the customer in and getting started. But being diligent and setting aside enough time for customer onboarding can pay off in the end. Because a credit rating is often no better than the information you have on the customer. The more information you have, the better credit assessment you can make. Should you then find yourself in a situation where you need debt collection from a debt collection company or debt collection lawyer, then "Jens Jensen, Aalborg" is often worth nothing - and your money is unfortunately lost.
2: Credit assessment should be done continuously: Manually or automatically
Many people mistakenly believe that credit checks should only be carried out on new customers. If you receive large but few orders from certain customers, or customers who shop with you very sporadically - for example, every few months - then it may be a good idea to perform ongoing credit checks on your customers.
We recommend that your accounting department sets up fixed procedures for your assessment of your customers; both at the start of the customer relationship - and the ongoing processes.
Med Qatchr kan du eksempelvis sætte dine kunder til “monitorering” så du løbende får besked hvis en B2B-kunde eksempelvis skifter status fra “Normal” til “Under tvangsopløsning” eller “Konkurs”. Det er en værdifuld funktion i Qatchr, som gør det muligt at etablere en dynamisk kreditpolitik, som tager udgangspunkt i live data.
If a B2B customer suddenly changes status or their credit score deteriorates, you can quickly decide whether to change the credit relationship or end the collaboration.
3: Make use of credit scoring
Det har aldrig været nemmere at købe sig til kreditvurderinger online – og eksempelvis vores egen tjeneste tilbyder kredittjek af privatpersoner og virksomheder for et lavt fast beløb, uden binding eller et dyrt abonnement. Kredittjek, der levere værdifulde kreditoplysninger, som du kan bruge i din kreditvurdering.
Du behøves måske ikke kredittjekke alle dine kunder; men få en proces for det. Skal alle nye kunder kreditvurderes? Eller skal alle kunder over et vist beløb kreditvurderes?
It's up to you - and your risk. With Qatchr, it's not the price that determines whether you should check your customers or not.
4: Public accounting information is a source of good information
Today, there is a wealth of good public accounting data to assess the creditworthiness of your B2B customers - and accounting figures, company status, company owners and management have never been so easy to find online.
Remember to make use of these services. They can contain valuable information - which can form a great basis for credit assessment of your company's customers.
Med Qatchr har du nem og hurtig adgang til disse offentlige data – og du kan endda sætte kreditovervågning på dine kunder. Således får du besked inden for 2 minutter via vores real-time-data-løsning, når vi observerer, at virksomhedens status skifter fra “aktiv” til “konkurs”.
5: Get a deposit/up-front payment if in doubt
Whether your business uses credit scoring or not - and whether you're using our service, a competitor - or simply keeping an eye on your customers' accounts, our clear recommendation is to use a deposit or up-front payment when in doubt.
Because no matter how your business handles credit ratings - and no matter the extent of them - a deposit or up-front payment is a great idea if:
✅ The order is of a certain size
✅ There are many hours behind the order
✅ You don't already know customers - and now place a large order
A deposit is far from a guarantee that the customer won't subsequently become a bad payer, but it can help ensure that part of your claim is recovered - and gives an indication of the customer's willingness to pay.
Prøv gratis kredittjek allerede i dag
We would love to show you how our service works!
We believe we have one of Denmark's best credit assessments of both private individuals and companies - so we want to give you and your company 5 free credit checks - with no obligation and no subscription.
