Customer case: XL-BYG Fog
From 10 days to 15 minutes - fully automated credit granting and account creation
At Qatchr, we help businesses make credit management faster, smarter and more flexible.
A great example is our collaboration with XL-BYG Fog, one of Zealand's leading timber and DIY chains. Here, Qatchr is fully integrated into the entire account creation process for credit customers, while the solution is connected to Collectia, so invoices that are not paid are handled efficiently.
The challenge
At XL-BYG Fog, it took up to 10 days before new customers could access the credit account to purchase building materials. That process meant:
- Heavy manual administration
- High risk of bad payers
- Less time for customer service and advice
- Risk of lost sales and dissatisfied customers
The solution with Qatchr
With Qatchr, XL-BYG Fog has fully automated credit granting and account creation for all customer types in 15 minutes or less. The result is:
- Significantly less administration
- Faster sales and better experience
- More time for customers and business development
- Reduced risk of bad payers
About XL-BYG Fog
The result
- Fog Account can now be created in under 15 minutes
- Resources are freed up for business development
- The risk of bad payers is significantly reduced
- All customers experience a faster and smoother process
Watch video
Hear CFO Mads Hvelplund and Accounts Receivable Manager Tina Engstrup from XL-BYG Fog talk about their experiences with a full-service solution. The combination of Qatchr and Collectia ensures both prevention of non-paying customers and effective action if payments are not made.
From credit scoring to debt collection - all in one solution!
At XL-BYG Fog, Qatchr and Collectia work closely together to create a full-service process. The result is a professional handling of credit granting and credit account creation that ensures good customer relationships through Qatchr and efficient collection through Collectia if payments are not made.
Our services
Credit lookup
Get a quick overview of the customer's finances before and during the collaboration – security all the way.
Data Cleansing
Update and cleanse your customer data – secure decisions require secure data.
Monitoring
Get notified immediately of changes in customer data – stay one step ahead.
Do you have questions?
We are ready to help you every weekday from 08.30-15.30 if you have questions or want to know more about our services.
