The myth of the good customer: Why not all customers are equally good
Customers - that's what every business chases every day. Because whether you run a corner store, an online shop, a large manufacturing company or a consultancy, customers help drive revenue in your business - and are a crucial factor in the growth, development and survival of many companies. We have [...]
Credit alerts on social security numbers should be of interest to you
Since January 1, 2017, all Danish citizens over the age of 15 have had the opportunity to add a credit warning to their CPR register. A credit warning is a personal marking created via Borger.dk, which warns lenders and creditors that special care must be taken if someone tries to take out a loan or credit in Denmark.
The Debtor List – what is it, and what can it be used for?
Debitorlisten is a debt register that registers bad payers on behalf of businesses - both companies and private individuals. The Debtor List is owned and operated by Denmark's largest debt collection company, Collectia A/S - from which a large part of the information in the Debtor List also originates. Information from the Debtor List gives companies many opportunities to reduce the number of unpaid invoices - and thus [...]
5 grunde til at du bør monitorere flere af dine kunder
Rigtig mange virksomheder oplever at deres kundedata ikke er opdateret, ikke længere er relevante eller slet ikke er opmærksom på, at deres kunders økonomiske og kreditforhold er skiftet fra da kunden første gang købte en vare ad dig til i dag. 1. Kunderne flytter Det er de færreste, der tænker over det, men ifølge Danmarks […]
Blacklisting er et ekstra lag på din egen kreditvurdering
A growing number of businesses experience financial challenges and problems with a customer from time to time - and it can be a costly affair if left unaddressed. Challenges with customers can be many, but typically revolve around payments - or lack thereof. It often happens that a customer does not [...]
Can you spot a bankruptcy before it happens?
Every year, more than 5,000 Danish companies go bankrupt - often resulting in major losses for employees, banks, the state and other creditors. Bankruptcy can be costly - for the company's owners, its employees and all the companies and lenders that often don't get their claims covered from disbursed loans and invoices. Spotting [...]]
Missing or incorrect customer information can be costly
In Denmark, we are good with data, and it is often relatively easy to find out where a private person lives - and often much easier to find information about a business customer. But we often see that this simple master data and contact information about a customer, including full name, correct address and the like, is rarely [...]
Is your company ready for CCD2?
CCD2 is a new EU directive that aims to update and harmonize the rules for consumer credit agreements between EU countries. CCD2 introduces a number of new provisions in member states to increase consumer protection and ensure a more transparent credit market. CCD2 stands for Consumer Credit Directive and replaces 2008/48/EC on credit agreements for consumers (CCD1). Basically, CCD2 is created [...]
Therefore, knowing your customers is crucial
At Qatchr, we have been helping Danish companies gain insight into their customers and optimize their credit management for many years. Our solution makes it possible to make informed decisions and reduce the risk of losses. Unfortunately, we often see how a lack of knowledge about customer identity and payment behavior leads to poor decisions, lost revenue, [...]
Credit monitoring: What small and medium-sized businesses should do
Kreditovervågning af kundedatabase er oftest noget de store virksomheder gør, men de små og mellemstore gør det sjældent, og det er en skam. Som virksomhed eller offentlig myndighed kan du opnå en lang række fordele ved at implementere mere omfattende kundeovervågning, både økonomisk og når det kommer til datakvalitet. I denne artikel sætter vi fokus […]